Your life with us

Here, we don't believe that fashion is merely clothing; rather, it's small details that create a different feeling every time you look at yourself.

We design for every woman who seeks elegance that reflects her, and distinctiveness that confidently and softly expresses her personality.

Here, we are committed to offering modern designs with refined touches, along with carefully selected unique pieces within our boutique section; so you always find what distinguishes you and gives your look an unparalleled presence.

And because elegance begins with the first details, we have dedicated various sections that include girls' and baby clothes, with soft and comfortable designs that combine beauty, quality, and an innocent touch of childhood that remains in memory.

Every piece with us is designed to give you a feeling of comfort, confidence, and serene femininity…

And so you are always closer to yourself, and more beautiful in your unique spontaneity.

Here, we don't just sell clothes…

We create a feeling that resembles you.

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Replacement and Refund Policy

At CLOTHA store, we are committed to customer satisfaction, which is why we provide a clear and flexible exchange and return policy under the following conditions:

1. Return and Exchange Conditions

  • The customer can request a return or exchange provided that the product is unused and in its original condition, with all tags and packaging.

  • Returns can be requested within 7 days from the date of receipt of the order.

  • Exchanges can be requested within 14 days from the date of receipt, under the same conditions.

2. Shipping Costs

  • The customer bears the shipping costs in case of return or exchange.

  • If there is an error from the store (such as a damaged or non-conforming product), the store will bear the shipping costs in full.

3. Non-Returnable Products

  • Some products cannot be returned or exchanged for health or personal reasons, such as:

    • Underwear

    • Modified or custom-made products

4. Return and Exchange Method

  • Customer service must be contacted to submit a return or exchange request.

  • You will be provided with the necessary instructions for reshipping the product.

  • After receiving and inspecting the product, either:

    • The due amount will be refunded, or

    • The alternative product will be sent as per the customer's request

5. Our Responsibility

  • At CLOTHA, we make sure to inspect all products before shipping.

  • In case of any problem, we are committed to resolving it as soon as possible to ensure customer satisfaction.

6. Intellectual Property

  • All content on the website, including texts, images, logos, and designs, is the property of CLOTHA store.

  • It is prohibited to copy or reuse any content without prior written permission.

7. Amendments

  • CLOTHA store reserves the right to amend this policy at any time.

  • Updates will be posted on the website, and your continued use of the website constitutes acceptance of the new terms.

8. Liability

  • CLOTHA store strives to provide accurate information and high-quality service.

  • The store is not responsible for any unintentional errors or delays beyond its control.